There was nothing left to chance. The atmosphere, the logistics, the team, and the product all were focused on one thing: providing an experience that was above par
All eyes were on him. As the new CEO, this was a watermark decision for his leadership. To be clear, the issue was not that of success or failure concerning the financial stability of the organization.
Good leadership is not about making all the right calls in every situation. It is about having the courage to take risks, and then to own all of our decisions.