5 Benefits of Making Workplace Communication a Top Priority

5 Benefits of Making Workplace Communication a Top Priority

This list could easily be "50 Benefits of Making Workplace Communication a Top Priority," but I have narrowed it down to five great ones.

1. Harmony

Harmony is the antonym of unhealthy conflict (there is such thing as healthy conflict). Unhealthy conflict in the workplace can create an environment where employees work against one another rather than working as a team. If employees are equipped with sound business communication skills, they can instead resolve conflicts in a healthy manner before they escalate. In many instances, employees can even avoid the conflicts because they are utilizing workplace communication skills. A team working together in harmony is a benefit that can build an enjoyable workplace for employees and a productive business for you.

2. Expansion

Excellent communication in the workplace can reap the benefit of successful expansion of your business. As you seek to expand regionally, nationally, or internationally, contact between your employees and potential clients can either push open doors of opportunity or slam them shut. All forms of communication must be clear and complete, whether delivered face-to-face or via phone call, email, or another method. Your messaging must be crafted carefully to prevent misunderstanding. Employees must always be polite and positive, even in tense conversations and situations. Making workplace communication a top priority can pay high dividends when these contacts between employees and potential clients occur.

3. Innovation

As workplace communication improves, innovation blossoms. The Merriam-Webster Dictionary defines innovation as "the introduction of something new." Open communication in the workplace encourages employees to share new ideas. One of these ideas may be the catalyst you have been looking for to spur your business to the next level. Consistent communication between you and your employees allows them to feel comfortable making suggestions. Who knows, one of their suggestions may be the answer to a challenge your business has been facing!

4. Efficiency

Another benefit of making workplace communication a top priority is efficiency. Efficiency is an important element needed for a company to grow. Whether your business is small or large, new or established, struggling or booming, wasted resources diminish profits and progress. As employees master business communication skills, they can better budget their resources of time and money. This can make resources available for your business to catch up in areas where it has fallen behind. It can also open up time and money to move forward on plans for the future.

5. Trust

Successful workplace communication comes with the benefit of trust. When communication is poor and employees are left in the dark, they can become frustrated, confused, and distrustful. On the other hand, when communication is abundant and you share some of the activities of the company with employees, it can build trust because they are informed. If you clearly communicate the company's vision, employees can feel a part of that vision and become empowered to help you reach the company's goals.


The benefits of effective workplace communication are many. For additional help in this area, we invite you to check out our online training for businesses. We think it's exactly what you need to make a difference in your organization.